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We at House of Williams London Limited (part of the Jewellery Cave Group) are totally committed to protecting your privacy. This privacy statement sets for our current privacy practices with regard to the information we collect when you or your computer interact with our website. By accessing House of Williams London, you acknowledge and fully understand our privacy statement and freely consent to the information collection and use practices described.
We comply with the principles of the Data Protection Act 1998, the Privacy and Electronic Communications (EC Directive) Regulations 2003 and the SafeBuy Code of Practice.
2. Information we collect and how we use it
House of Williams London collects certain information from and about its users in three ways: directly from our Web Server logs, our users, and with cookies.
a. Web Server Logs
When you visit our Website, we may track information to administer the site and analyze its usage. Examples of information we may track include:
You have the ability to accept or decline cookies. Most Web browsers automatically accept cookies, but you can usually modify your browser setting to decline cookies. If you reject cookies by changing your browser settings then be aware that this may disable some of the functionality on our Website. Cookies cannot be used to run programs or deliver viruses to your computer.
c. Personal Information Users
Visitors to our website can register an account with House of Williams London. When you register, we will request some personal information such as name, address, email, telephone number, account number and other relevant information.
When making a purchase, we will request payment related information. Any financial information we collect is used only to bill you for your purchase. Your credit card information may be forwarded to your credit card provider when making a purchase. You may also be asked to disclose personal information to us so that we can provide assistance and information to you. For example, such data may be warranted in order to provide online technical support and troubleshooting.
We will not disclose personally identifiable information we collect from you to third parties without your permission except to the extent necessary including:
3. Accessing Web Account Information
We will provide you with the means to ensure that personally identifiable information in your web account file is correct and current. You may review this information by contacting us on 020 8446 8538 or by sending an email to our customer service department (firstname.lastname@example.org).
4. Changes to this Statement
House of Williams London has the discretion to occasionally update this privacy statement. When we do, we will also revise the "updated" date at the top of this Privacy page. We encourage you to periodically review this privacy statement to stay informed about how we are helping to protect the personal information we collect. Your continued use of the service constitutes your agreement to this privacy statement and any updates.
5. Payment Details and Security
All our online payments are dealt with by Secure Trading; a trusted payment provider. Financial details are never left unencrypted on any part of our system, and are never sent by Internet email. You’ll also notice the padlock symbol in your browser meaning that the page is hosted on a secure server and all transactions taking place are encrypted, so your card details are protected. The website security is in association with Thawte; the Thawte site seal appears on every page and can be verified by clicking on the seal.
6. Contacting Us
If you have questions regarding our Privacy Statement, its implementation, failure to adhere to this Privacy Statement and/or our general practices, please contact or send your comments to:
House of Williams London
48b Hendon Lane, Finchley
London N3 1TT
Please also refer to our Terms and Conditions.